Tell us what's on your furry friend's mind! (or you)
We are here for orders, questions or advice, leave us a message and we will answer you as soon as you say brownie .
Assistance
hello@braubrau.com
Schedule : Monday - Friday 09:00 - 16:00
LEGAL DATA
The BRAUBRAU brand is managed by SC BRAUBRAU SRL, CUI: 49770770, J32/554/2024
Frequently asked questions
Use the Frequently Asked Questions (FAQ) section to answer your customers' most common questions.
We are working on a product customization option! Subscribe to our newsletter to be the first to know when this option becomes available.
If the product is listed as available on the website, it means that it is already in our stock. Orders are processed quickly and delivered by courier within 24–48 business hours, directly from our warehouse. You will receive a confirmation email and tracking number as soon as your package leaves for you.
Check the size guide on each product page. We've included recommendations based on your companion's height and weight.
Yes, absolutely. Although some models are designed for dogs, cats love the comfort and texture of BRAUBRAU materials. We recommend the smaller sizes for them, depending on their preference.
Yes, BRAUBRAU products can be returned within 14 calendar days of receipt, according to the legislation in force, provided that they have not been used and are in the original packaging. After verification, we will refund you the full amount.
